Commissioning: remove the packaging and labels from the product. Wash the product with a detergent solution before the first use. Rinse and dry.
A frying pan with a PFAS-free, ceramic coating is more sensitive to overheating. Pay attention to these things when frying: - Never heat the frying pan empty. Always add frying fat to a cold pan. - Never heat the frying pan at full stove power. The full power of the stove is only for boiling water. Pay attention to this, especially when using induction oil. - Use with coated products or wooden/plastic/silicone utensils. - Allow the frying pan to cool before washing. Wash the outside and inside of the product carefully by hand with detergent and a brush/sponge after each use. Also take care of the cleanliness of the stove. - Hand washing extends the life of the product. - Do not store food in a coated container. The acids in the food can damage the coating.
Pre-marinated products containing a lot of sugar can damage the coating, because the sugar heats up very quickly. For frying sugary foods, use a particularly moderate frying power.
Note! Overheating damages the coating. Never heat the frying pan empty or leave the frying pan on the stove unattended. Do not use the highest power on the stove.
Deliveries and returns
DELIVERY
You will receive confirmation of your order in your email immediately after your order. If for some reason you have not received an order confirmation within 24 hours of your order, please contact e-mail at verkkokauppa (at) heirol.fi.
We will send your order within 1 to 5 business days and it takes 3-10 days to arrive.
Delivery and shipping costs inside Finland (€):
Free home delivery for orders over 120 € Home delivery under 120 € orders is 10 € Deliveries inside Finland to the nearest Post Office or Pick Up point 5.90 € Free delivery to the nearest Post Office of Pick Up point for orders over 70 €
Shipments in EU outside of Finland 19.90 €. At the moment, we deliver to the Schengen area as well as England.
Wishing to ship outside Europe? Kindly contact info@heirol.fi
RETURN AND EXCHANGE POLICY
The products you have purchased have a 14-day refund and return right provided that the product has not been used or washed and is in the original packaging. The return time is calculated from the receipt of the product. If you want to return the product you ordered, please contact us at: verkkokauppa@heirol.fi . This ensures an effortless return process. HEIROL will be responsible for the return costs if the refund is made as a non-refundable customer return in accordance with HEIROL’s instructions.
Features
For all stoves and oven up to max. 180 °C
Induction stove
The product is suitable for use on induction cooktops. Induction cookers heat up very quickly. Never heat the cookware at full power, instead, use medium heat settings. The maximum power settings on the cooker are only for boiling water.
For coated pans: never heat the cookware when it's empty. Always add cooking oil to a cold pan.
Ceramic stove
Oven and grill
Gas stove
For all stoves and oven up to max. 180 °C
3-year warranty
HEIROL product warranty covers manufacturing and material defects and is valid when the product has been used in normal household use without clear signs of misuse (such as excessive force, abuse, intentional damage, etc.) and when the product has been used and maintained according to the instructions. Read more (link to warranty terms page)
Hand wash only
Hand washing extends the product's lifespan. Wash the product with dishwashing detergent and a brush/sponge after each use.
Non-toxic, no PFAS-chemicals
The product is 100% PFAS-free and contains no chemicals harmful to nature and humans. The product is PFAS-free from production to the final product. HEIROL is the first and so far the only Finnish company to sign the ChemSec initiative to ban the use of all PFAS chemicals in the EU by 2026.
For all stoves and oven up to max. 180 °C
Induction stove
Ceramic stove
Oven and grill
Gas stove