You will receive confirmation of your order in your email immediately after your order. If for some reason you have not received an order confirmation within 24 hours of your order, please contact e-mail at verkkokauppa (at) heirol.fi.
We will send your order within 1 to 5 business days and it takes 3-10 days to arrive.
Delivery and shipping costs inside Finland (€):
Free home delivery for orders over 120 € Home delivery under 120 € orders is 10 € Deliveries inside Finland to the nearest Post Office or Pick Up point 5.90 € Free delivery to the nearest Post Office of Pick Up point for orders over 70 €
Shipments in EU outside of Finland 19.90 €. At the moment, we deliver to the Schengen area as well as England.
Wishing to ship outside Europe? Kindly contact info@heirol.fi
RETURN AND EXCHANGE POLICY
The products you have purchased have a 14-day refund and return right provided that the product has not been used or washed and is in the original packaging. The return time is calculated from the receipt of the product. If you want to return the product you ordered, please contact us at: verkkokauppa@heirol.fi . This ensures an effortless return process. HEIROL will be responsible for the return costs if the refund is made as a non-refundable customer return in accordance with HEIROL’s instructions.
Features
Hand wash only
Hand washing extends the product's lifespan. Wash the product with dishwashing detergent and a brush/sponge after each use.
Non-toxic, no PFAS-chemicals or plastic
The product is 100% PFAS-free and plastic free and does not contain any chemicals harmful to nature and humans. The product is PFAS-free from production to the final product. The product is also free of lead and cadmium. HEIROL is the first and so far the only Finnish company to sign the ChemSec initiative to ban the use of all PFAS chemicals in the EU by 2026.
HEIROL is also the first Finnish company to bring PFAS-free coatings to consumers.
