Your nut pan will last forever as long as you remember these few tips: Wash your pan after each use and only with water. So don't use soap. Dry carefully. If you stack an aluminum pan when it is wet, it will become brittle. Dispense the coffee into the strainer lightly, do not press the coffee tightly. Fill the water tank only up to the mark on the tank. Make sure that the threads go into place when you close the pan. Do not twist the pan by the handle. When the coffee has risen, take the kettle off the stove. Replace the seal at regular intervals. The old seal crumbles and hardens before long.
Deliveries and returns
DELIVERY
You will receive confirmation of your order in your email immediately after your order. If for some reason you have not received and order confirmation within 24 hours of your order, please contact us at verkkokauppa@heirol.fi.
We will send your order within 1-5 business days and it will take about 3-10 days to arrive.
Delivery and shipping costs in Finland (€):
Free home delivery for orders over 120€ Home delivery for orders under 120€ is 10€ Deliveries inside Finland to the nearest Post Office or Pick Up Point 5,90€ Free delivery to the nearest Post Office or Pick Up Point for orders over 70€
Shipments in EU outside of Finland 19,90€. We currently ship to the Schengen area and England
Wishing to ship outside of EU? Kindly contact us at info@heirol.fi
RETURN AND EXCHANGE POLICY
The products you have purchased have a 14-day refund and return right provided that the product has not been used or washed and is in its original packaging. The return time is calculated from the receipt of the product. If you wish to return the product you ordered, please contact us at verkkokauppa@heirol.fi. This ensures an effortless return process. HEIROL will be responsible for the return costs if the return is made as a non-refundable customer return in accordance with HEIROL's instructions.
